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Free UK Next Working Day Delivery on orders over £100 terms and conditions apply
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Shipping & Delivery

Please read the following carefully...

 

1. UK MAINLAND

Standard Delivery - £2.95

  • Royal Mail Tracked 48, takes 2-3 working days
  • Some items are delivered directly from our supplier. These items will usually be delivered in 2-3 days also, however some will take longer. Estimated delivery dates are clear on product pages. You will also receive email notification of delivery dates and updates as well.
  • £5 shipping surcharge will be added to orders including Curtain poles and tension rods

*Please note - Because some of our items are shipped from different locations. You may receive your order in more than one delivery. You will be clearly notified in your order confirmation email.

 

Express Delivery - £4.95

  • Next Working Day delivery - DPD Local, UPS or Royal Mail Tracked 24
  • To find out if your order is eligible for next day delivery please check the information on individual product pages.
  • Free UK Next Working Day Delivery for Orders over £100 – orders from Monday to Friday can be shipped on the same day. Please see product page for the cut off point for next day delivery
  • £5 shipping surcharge will be added to orders including Curtain poles and tension rods

 

Dispatch Times

  • Order before 10am – same day dispatch Monday – Friday.
  • Same day dispatch is not available for items with 7 day delivery or items in the below table:

 PVC tablecloth orders

 Dispatched within 2 working days

 Net Curtain orders without finishing and alterations

 Dispatched within 2 working days

 Net Curtain orders with finishing and/or alterations

 Dispatched within 3-5 working days

 Made to Measure Curtains and Roman Blinds

 Dispatched within 14-16 days

 Portmeirion products

 Dispatched within 7-10 working days

 Portmeirion individual cups – Wrendale

 Dispatched within 2 working days

 

  • Made to Measure curtains and Roman Blinds will be delivered in 14-16 working days. We apologise but this is due to current high demand. Please let us know if this is a problem and we will see if we can fast-track your order.

Where there are any delays we will contact you as soon as we are aware.

 

 2.UK MAINLAND EXTENDED AREAS, ISLANDS AND NORTHERN IRELAND – see list here

For orders to these destinations we may contact you to request additional postage payments depending on the size of the order.

Where possible we will ship to these destinations via Royal Mail Tracked 48 and Tracked 24 services for no extra charge.

Deliveries to these destinations can take a day longer than normal.

Any queries please contact us in advance.

 

3. ORDERS FROM OUTSIDE UK

Please contact us for shipping quotes if your country is not listed below.

Shipping Charges

 Ireland

£16.95

2-3 working days

 Germany

£12.95

3-4 working days

 France

£16.95

3-4 working days

 Spain

£16.95

5-7 working days

 Italy

£16.95

5-7 working days

 Denmark

£16.95

5-7 working days

 Belgium

£12.95

5-7 working days

 Netherlands

£12.95

5-7 working days

 Austria

£12.95

5-7 working days

 Portugal

£16.95

5-7 working days

 Cyprus

£49.95

7-10 working days

 Malta

£49.95

7-10 working days

 Poland

£16.95

5-7 working days

 Latvia

£16.95

5-7 working days

 Czech

£16.95

5-7 working days

 Romania

£21.95

5-7 working days

 Sweden

£21.95

5-7 working days

 Norway

£24.95

5-7 working days

 United States

Please contact us for shipping costs

10-13 working days


Couriers 

For international shipments we will use either UPS, DPD, DHL or another forwarding courier, for which the final delivery courier may vary.

You will receive email confirmation with courier and tracking details when the order has been dispatched. If you can not track the order, please contact us.

Dispatch times

Dispatch times are as for UK orders. See above.

Remote Areas

For remote areas in certain countries we may contact you if there is likely to be a delay or extra charges for delivery. These include islands such as the Canary Islands as part of Spain, other extremely remote areas.

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